Shipping and Returns

  • How do I make a return?

    Please ensure that the products meet the following criteria:
    • The item must not show any signs of use, washing or damage;
    • All original labels must remain intact;
    • The product must be returned in its original packaging;
    • Returns will only be accepted up to 14 days after delivery. Partial returns from the same order will not be accepted.

    Compliance with these conditions is mandatory for a refund to be processed. 

    Steps to return an item:
    Log in to your account on the website;
    Click on ‘orders’;
    Select the order you wish to return;
    Click ‘Return’ in the bottom left-hand corner;
    Follow the remaining steps outlined on the website.
    You will be refunded the amount paid for the products. Delivery costs excluded.